Customer Service Representative

  • Syncreon
  • Hamburg, Germany
  • 08/08/2019
Full time Data Science Data Analytics Big Data Statistics

Job Description

Would you like to work in a dynamic team in a good environment? Are you motivated by challenges? Would you like to be part of our success story? Then you are exactly right with us. Among other things, we distinguish ourselves through a good working atmosphere, a modern fleet of vehicles and varied and challenging activities. To support our team in Hamburg we are looking for a new committed employee in the position of Customer Service Representative .

About the Role

How you will contribute

  • Administrative processing and processing of customer orders
  • Shipment tracking and feedback to the appropriate contacts
  • Creating statistics
  • Acceptance and processing of customer complaints
  • Telephone appointment notification of customer orders
  • Settlement of forwarding orders
  • Billing of orders

Your Key Qualifications

  • Completed training as customer service representative or comparable training
  • Fluency in oral & written German is essential.
  • 1 year work experience in a high tech customer services and logistics’ environment
  • Safe handling of MS Office applications
  • Responsiveness in dealing with Customer requests.
  • Attention to detail for billing, process analysis, customer complaints investigations & reporting activities.
  • You are a team player, communicative, reliable and stress-resistant.
  • You work independently and are characterized by goal-oriented, pro-active work with high self-entitlement.

Compensation

syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About syncreon

syncreon delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years syncreon has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.syncreon.com

Note

Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.