Solution Engineer

  • Systematic
  • Köln, Germany
  • 30/09/2020
Full time Data Science Data Analytics Big Data Statistics Software Engineering

Job Description

Solution Engineer for Defence, Germany

Do you want to work with military C4I systems and tactical networks? And are you keen to work in an agile environment where you get to span multiple roles within the IT solutions area? If so, then seize this opportunity to join our Defence Operations team in Cologne, Germany, and become part of a professional and strong community of peers. As a specialised unit within a market-leading organisation, we work to implement Systematic’s Command and Control solutions in The Bundeswehr.

Tactical communications systems and great customer satisfaction
As a Systematic solution engineer, you will be a key player in delivering our SitaWare and Iris suite for defence customers, mainly in Germany but also in other Central European countries. Tactical decision-making is at the heart to execute upon strategy, this will be achieved through an integrated, ultra-modern command and control toolset. The solution is all-encompassing; radio, mobile, vehicle, web and application-based. All of this reporting back to command HQ in real-time. You will be working closely with multiple customers - to roll out a mission critical system that creates value by simplifying decision making -within areas such as solution design, configuration, installation, technical support, technical training, interoperability, development and testing.

Providing technical support and advisory both on-site and back office, your key tasks include:

  • Designing, implementing and supporting technical solutions
  • Ensuring that your projects are delivered within the agreed scope and time frame
  • Conducting technical training for our customers – both in classroom environments and in workshop-like set-ups
  • Supporting the training of administrators and end users
  • Coordinating with internal and external stakeholders, including customers, sub-contractors, consultants and colleagues within Systematic
  • Keeping up to date with the status of Systematic products and support to ensure alignment of customer expectations and product roadmaps, maximising value for both our customers and our products

You can expect some travel activity (typically 2-4 days at a time) as part of your close partnerships with customers across Germany (and potentially the rest of Central Europe).

We stay agile and expect change
At Systematic, our emphasis is on making everything better. We have a passion for developing the best solutions for our customers. This is why we challenge each other, our work processes and our technologies so that we are always at the forefront of development and can deliver the best possible solutions. We work with agile teams that enjoy a high level of participation. You will face exciting work on a daily basis, and close co-operation is the key to ensuring that we make a difference to the world we live in.

Proactive and eager to make a difference
Participating in customer-facing activities such as presentations, technical support and training falls natural to you. Your ability to create trust among our customers ensures that we maintain high customer satisfaction and allows us to grow the business.

In addition, you stand out because you:

    • Have or have had a career within the German Armed Forces
    • Have a technical education at bachelor or master level
    • Speak and write English professionally
    • Want to work in an agile environment (Scrum experience is a plus)
    • Are eager to make a difference and step outside your comfort zone

Moreover, you have experience within some or all of the following: tactical communications systems, software development, IT-infrastructure, software and system tests and/or test management (e.g. ISTQB), technical training, external customer-facing projects, delivering services and consultancy in the IT sector and/or successfully coaching peers. Because we also work with security classified projects, all Systematic defence personnel must have a secret security clearance or be eligible to apply for one. Learn more at http://systematic.com/clearance.

Have we not answered all of your questions?
You are always welcome to send Arne Hansen, Senior Project Manager, Defence Services an email at arne.hanssen@systematic.com. Place of work is Cologne, Germany. We continuously assess applications, as we wish to fill the position as soon as possible. We look forward to hearing from you.

Since we wrote our first line of code in 1985, privately owned Systematic A/S has grown to an international software house with more than 1000 colleagues with 27 different nationalities, spread across offices in 11 countries and with customers all over the world. Our goal is simple: To improve the world with exceptional software. We deliver software and system solutions for customers within the public sector, the health sector, the defence, the police, the financial sector and the service sector and there are more than 1.000.000 users’ worldwide. We work on a foundation of trust, where we have freedom and responsibility for making decisions in our everyday lives. We are dedicated to making a difference and dare to challenge technology, each other and ourselves. As a new employee at Systematic, helpful colleagues welcome you, and you can look forward to both a mentor arrangement and all the support you need. Together, we can develop and fulfil your potential and make Systematic even better