Product Owner - Contact Platform (m/f/d)

  • FlixMobility
  • Berlin, Germany
  • 10/04/2021
Full time Data Science Data Analytics Big Data Data Management Statistics

Job Description

We're looking for an enthusiastic and driven Product Owner (m/f/d) to join our Team for Contact Platform and Service Automation

This team collaborates on the contact platform for our Customer Service, Traffic Control and Charter teams, and automated assistance solutions. It’s a passionate team that proactively drove the topic within FlixBus and grew to be an essential part of automating our business processes.

If you’re interested in driving forward the vision of a strategic product that helps automate ans scale our customer service in an agile development environment, read on:

Your Tasks – Paint the world green

  • Define a clear vision for contact platform and service automation and drive that vision forward with buy-in from tech team and stakeholders
  • Negotiate with stakeholders on priorities
  • Extract precise requirements for the problems that need to be solved
  • Own estimations and impact measurements
  • Make the role your own, taking ownership of your responsibilities and bringing your strengths to your role and the PO community
  • Coordinate priorities that imply cross-team collaboration

Your Profile – Ready to hop on board

  • Experience working with tech teams for at least 2 years in a Product Owner, Project manager or similar role
    • you understand that software development is a creative craft
  • Lateral leadership
    • you are articulated and can get your peers on board with your vision
    • strong communication and negotiation skills
  • Strategic Thinking
    • you evaluate pros, cons and risks when making decisions
    • you consider short term gains versus long term goals
    • you demonstrate outcome and business impact oriented thinking
  • Innovative mindset & attitude
    • you are solution oriented and propose solutions whenever there is a problem or blocker
    • you proactively coordinate with people across disciplines to develop a solution
    • you are flexible and have an agile mindset

Our Perks – More than just a job

  • Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride.
  • Trust-based working. We don't punch the clock – organize your own schedule. We trust in what you do!
  • Push boundaries. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the world.
  • Fun at work and beyond. Discover the world with your free FlixBus rides and join our regular team events – there's always something to celebrate!
  • Feel at home. We provide you with a laptop, comfortable working space, free drinks, a casual dress code, diverse employee discounts and more.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you!

FlixMobility – A place to enjoy work and have an impact

The future of transportation is Green. Here at FlixMobility Tech, the R&D group, we develop software with the brightest minds from around the world to engineer new experiences for our millions of customers across our apps and websites. Every day we solve challenging problems, like how to scale rapidly around the world and how to make an experience that delights our customers. We have a culture of sharing ideas, contributing to open source projects and being an active member in our technical communities.

FlixMobility is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit