IT Service Manager DevOps (m/w/d)

  • Volkswagen Group Services GmbH
  • Wolfsburg, Germany
  • 14/01/2022
Full time Data Science Data Analytics Data Management DevOps

Job Description

Our job offer

In the Volkswagen Group, the Volkswagen Group IT Solutions is a partner and expert in the IT sector. Our goal is to continue working on digital solutions for the future of mobility with the help of sophisticated software solutions, agile methods and development techniques.

We are currently looking for an experienced IT Service Manager (m/f/d) who can think outside the box and is responsible for technical coordination and technical requirements management.

With us, you benefit from a wide range of further training opportunities, flat hierarchies and the possibility of mobile work as well as attractive benefits.

Apply and take IT to a new level with us!

Get to know Volkswagen Group IT Solutions GmbH at -> <-

Build IT. Run IT. Love IT. Volkswagen Group IT Solutions GmbH.

Your tasks in detail

  • Coordination, implementation and monitoring of activities in IT service management in accordance with the client's requirements
  • Technical control of support and ensuring process-compliant compliance with all IT service management processes
  • Takeover of technical escalation and problem management
  • independently ensuring cross-departmental coordination with the client
  • Creation and review of the system documentation
  • continuous further development of the service based on customer requirements

your profile

  • Degree in computer science, business informatics or comparable qualification
  • extensive experience in IT service management according to ITIL and in IT project management
  • in-depth knowledge of JAVA and SQL
  • very good knowledge of English
  • Strong communication skills, intercultural competence and strong coordination skills