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krisenchat gGmbH

krisenchat is a free psychosocial counseling service for children and young adults in need. We offer children and young people professional help - every day, 24 hours a day via WhatsApp or text message. krisenchat has been available 24/7 since May 2020. Since then, 500+ crisis counselors have been able to help in over 150,000 crisis situations. We are an interdisciplinary, dynamic team and we work flexibly in our beautiful office in Berlin or from home.

16/01/2026
Full time
Senior Business Intelligence Analyst
krisenchat gGmbH Homeoffice & More, Luitpoldstraße, Erlangen, Germany
Your mission The BI Analyst understands and prioritizes organization's needs, improves the quality of kritikenchat's data infrastructure, and develops metrics and reports that enable data-driven decisions. Department   : Tech Hours   : 0.75 FTE (30 hrs) Level   : Senior Location   : Remote, Berlin Language   : English and German You are in close dialogue with kritikenchat's CXO, Product Owner and internal stakeholders to identify and prioritize our needs. You'll plan the medium-term roadmap and detailed backlog for the BI team. You will build dashboards, write queries, and calculate key figures to fulfill the specific requests of stakeholders. You'll collaborate with DevSecOps for the rollout of Dataform as a new tool. Together with our Data Engineer, you will support the improvement of our data warehousing, for example by opening up new data sources or improving data quality assurance. Together with our Compliance...