Fortinet

The Fortinet Security Fabric platform secures the largest enterprise, service provider, and government organizations around the world. More than 455,000 customers trust Fortinet to protect their organizations

Fortinet Frankfurt am Main, Germany
23/04/2021
Full time
We are looking for skilled candidates with good communication skills to join our growing TAC team in Frankfurt.Languages: Fluent English + other CEE language Position overview and Job Responsibilities: Providing technical support and assistance to Fortinet certified partners and customers Running real-time troubleshooting sessions with partners/customers Testing and reproducing partner/customer issues in Laboratory Working on escalations from Level 1 technical support team Reporting Software/Hardware related issues to R&D department Requirements: 3+ years of experience in networking or security industry In-depth knowledge of TCP/IP Hands on experience with security devices Firewalls/IPS/Mail Security Gateways Proficient spoken and written English Positive, communicative and customer oriented attitude Ability to work in multicultural team environment Quick learner Desirable: Familiar with dynamic routing protocols and its implementation...