We connect people and brands. DEFACTO supports companies from various industries in digitizing customer, data and process management. As a leading business consultancy and IT implementation in the direct-to-consumer environment, we loyal customers sustainably - through holistic engineering of all customer experiences. We use our self-developed engineering framework, the “Customer Loyalty Value Chain”. We enable organizations with digital solutions, optimize the customer experience according to customer expectations and generate targeted and systematic business benefits in the form of growth, increased efficiency and profitability. Together we unlock the full potential of customers, data and technology. You can find more information on our website at

Full time
DEFACTO GmbH Germany
If someone wants to know something about digitization, customer data or business intelligence, can they count on your expert knowledge?   Do you love contact with customers and always want to present the best solution and are you notorious for your innovative ideas?   Then you are a perfect match for us!   We are the leading solution partner for loyalty and CRM and support strong brands in their customer management with our software, services and operations.   Nationally and internationally, especially in B-to-C - and always with a customer-centric claim, because we believe: Customers are then loyal over the long term when they experience their relationship with the brand as a series of positive experiences. As a   business intelligence engineer (f / d / m)   you are responsible for providing our customers with comprehensive advice on the digitization of customer management, data science or CRM projects and developing sustainable solutions. Your tasks We rely on your...