DEFACTO GmbH

We connect people and brands. DEFACTO supports companies from various industries in digitizing customer, data and process management. As a leading business consultancy and IT implementation in the direct-to-consumer environment, we loyal customers sustainably - through holistic engineering of all customer experiences. We use our self-developed engineering framework, the “Customer Loyalty Value Chain”. We enable organizations with digital solutions, optimize the customer experience according to customer expectations and generate targeted and systematic business benefits in the form of growth, increased efficiency and profitability. Together we unlock the full potential of customers, data and technology. You can find more information on our website at www.defacto.de.

23/01/2025
Full time
DEFACTO GmbH Hybrid (Erlangen, Germany)
ABOUT US: WE CONNECT PEOPLE AND BRANDS For over 30 years, we have been supporting companies from various industries in the digitalization of customer, data and process management. As a leading business consultancy and IT implementation in the direct-to-consumer environment, we build customer loyalty in the long term - through holistic engineering of all customer experiences. We empower organizations with digital solutions and optimize the customer experience and operational excellence in companies. Together we unlock the full potential of customers, data, processes and technology. To strengthen our team, we are looking for an experienced  Head of Data & AI Consulting (m/f/d)  . In this role, you will take on the technical and personnel management of a highly qualified team of AI & Data Consultants, Data Scientists, Data Engineers and BI Developers. In this key position, you will play a key role in shaping the digital...