Techniker Krankenkasse

Are you fascinated by BI systems?   Do you love working with numbers and dates?   Do you enjoy working together cross-functionally?   Then get involved with our 13-person team in analyzing company-relevant questions about the contact behavior of our customers.   A particular focus is on service, quality and digitization aspects.   Participate in the testing and application of innovative BI technologies and make the variety of information usable for the technicians. Benefits: 35.5 hours a week Employer-funded pension 30 days holiday capital accumulation benefits lifetime work account Canteen Subsidies for the job ticket Company sport Flexible working hours Home Office TK-Jobrad Explanations Your tasks Recognizing and analyzing interactions between customer behavior and service standards across channels and topics and introducing recommendations for action Design and further develop...