Lidl Foundation & Co. KG
Rötelstraße 36, 74172 Neckarsulm, Germany
Introduction
Do you want to find out what motivates customers today and tomorrow? In the Customer Relations team, we keep a close eye on markets, purchasing behavior, and customer satisfaction. From this, we derive strategic insights to better align our decisions with our customers' needs. We work closely with various departments – with flat hierarchies and always on equal footing.
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Your tasks
As a Customer Data Analyst (m/f/d), you are responsible for the holistic analysis of customer data and behavior to provide our customers with the best possible shopping experience. Specifically, this means:
Developing solutions for emerging questions regarding customer data and behavior, from defining objectives to providing data-driven recommendations for action.
Conception, support and statistical evaluation of test scenarios to demonstrate the success of different measures.
Cross-channel analysis of the customer journey to...