Zendesk
Homeoffice & More, Luitpoldstraße, Erlangen, Germany
Ultimate were acquired by Zendesk in March 2024, we've become even more powerful. Together with Zendesk we're joining forces to build the world's most advanced AI agents in CX.
The GenBot group is revolutionizing the generative chatbot and AI assistance landscape with AI Agent Essential, a cutting-edge AI Agent system that's pushing the boundaries of conversational AI.
AI Agent Essential is not your typical chatbot; it's a dynamic, and truly conversational system capable of reasoning and adapting to user needs in real-time. By leveraging a multi-agent architecture and advanced language models, AI AgentsEssential delivers personalized and engaging user experiences, moving beyond scripted interactions to handle complex tasks and "off-script" inquiries with ease.
We are delighted to be hiring a Senior Machine Learning Engineer for the AI Agent product at Zendesk. You will own a designated product area and revolutionize how our customers experience our products. This...