1 jobs found in quickborn

Do you want to do more than just analyze modern AI solutions, but actively shape them in real customer processes? In customer management at comdirect, you'll work with specialist departments and IT to further develop future-proof AI and self-service solutions. You'll combine technological understanding, expert guidance, and measurable customer benefits. We have plenty of challenges – and now we need you to tackle them! Your tasks You identify, prioritize, and evaluate AI use cases along the customer journey and in internal processes, derive an impact-oriented AI roadmap for customer management, and thus ensure the implementation of momentum goals. You will further develop existing AI and self-service solutions such as voice dialogue systems, intelligent knowledge searches, and digital assistance solutions for customers and employees. You translate technical requirements into actionable AI solutions and manage their technical implementation together...