2 jobs found in Bremen

The Uzuner Competence Group The Uzuner Competence Group (UCG) supports companies in their digital transformation – from strategy and implementation to operations. Together with our clients, we develop and implement innovative solutions that make business processes more efficient, create sustainable added value, and secure long-term competitiveness. The service portfolio includes consulting, digitalization and AI strategies, process and program management, SAP transformations and services, data management, individual software development, cloud and infrastructure services, cyber security, and managed services. With more than 300 employees at the locations Bremen, Hamburg, Istanbul and Izmir, the Uzuner Competence Group unites the companies Uzuner Consulting, Uzuner Systems, Uzuner Solutions, 28Apps Software, binaroo technologies, nuevo softwarehouse, Uzuner CMA and odito under one roof. The project and your tasks We support the operation and further...

Your role – CX Data Analyst with real impact Are you passionate about data, customer insights, and digital products? Bring your analytical skills to the CX team and create measurable improvements for our customers – data-driven, transparent, and with foresight! This is what it's about specifically: Analysis of customer, usage, and behavioral data to identify patterns, trends, and optimization potential. Evaluation and quantification of qualitative customer signals (feedback, surveys, research) Development and execution of segmentation, funnel and churn analyses Development, enhancement, and monitoring of KPI dashboards and customer experience metrics Planning, execution and evaluation of hypothesis tests and A/B tests for data-driven decisions Preparation of reports, ad-hoc analyses and decision-making tools for departments and management. We would like you to: Completed studies in business informatics, computer science, statistics, data...