3 jobs found in Stuttgart

Area of ​​expertise: IT/Telecommunications Department: MBCS IT Management Company: Mercedes-Benz Customer Solutions GmbH Location: Mercedes-Benz Customer Solutions GmbH, Stuttgart Start date: 01.12.2026 Publication date: September 21, 2026 Job number:MER00048BL Working hours: Full-time (part-time suitable) Tasks Do you enjoy taking on responsibility and working independently in an agile team with a high degree of creative freedom? Do you enjoy actively shaping innovations and new solutions from the very beginning? Are you passionate about data, modern Microsoft and SAP technologies, and the transformation of established processes into data-driven and semi-automated workflows? Then you've come to the right place! Become part of the most inspiring brand and help us create experiences that combine mobility, technology, and lifestyle. Mercedes-Benz Customer Solutions GmbH is...

STUTTGART Tasks We are looking for an   IT support and monitoring specialist   for key roles in the production IT control center, with comprehensive knowledge in incident management, knowledge management, problem and change management, as well as monitoring and AI solutions. Your tasks will include the following in detail: You will be responsible for receiving and processing   IT incidents and service requests,   and ensuring complete documentation in the ITSM tool. As a single point of contact (SPOC), you coordinate the   operation and support of production and logistics IT systems   to ensure smooth operations. In second-level support, you will assist in   analyzing and resolving complex issues   using innovative AI solutions and contribute your expertise to optimize IT processes. You are responsible for   monitoring and processing reported incidents   , escalating them as needed, and ensuring efficient problem resolution. By...

STUTTGART Tasks We are looking for an AI-driven support and monitoring specialist with an interest in incident management, problem and change management, and monitoring in the production IT control center. Additionally, you will use innovative AI technologies to further optimize our IT processes. Your tasks will include the following in detail: You will handle IT incidents and service requests and ensure complete documentation in the ITSM tool. As part of a team, you will work on analyzing and resolving complex issues and contribute your knowledge and new ideas from the world of AI to optimize IT processes. Your tasks include troubleshooting as well as optimizing and further developing IT systems in production. By developing and implementing monitoring and health check processes, you actively contribute to the early detection of deviations and ensure the stability of IT systems. You also utilize AI and cloud-based tools to optimize...