(Junior) AI Solution Manager (m/f/d)

About Octonomy.ai:

We at octonomy are not your typical AI startup: We have big plans – and with the successful completion of one of Europe's largest seed funding rounds (USD 20 million), we're laying the foundation to consistently scale our vision.
Our mission is clear: We transform companies with the most intelligent digital workforce, enabling them to unlock a new era of growth with us as their partner.
Our AI octo-workers automate business processes with the highest quality – reliably, securely, and without hallucinations. Well-known clients already trust us, and our growth is accelerating steadily – both nationally and internationally.
Your role:

As an AI Solution Manager, you will successfully bring our AI platform to the customer – from the initial idea to productive implementation. You will take over projects after the sales process and transform requirements into functional, stable AI solutions. You will work at the interface between business and IT – but above all, you will be hands-on in the implementation.

It's important for you to know: This is not a classic management role, not purely a developer role, and not a machine learning position. You are the person who configures, integrates, tests, and iteratively improves solutions together with the customer.

• Solution Design & Discovery: You understand processes, systems and requirements and translate them into concrete AI solutions (agents, knowledge bases, integrations, rollout phases)
• Platform configuration & implementation:
  You implement solutions directly: configuring agents, writing prompts, building knowledge bases, setting up and testing tools and connectors.
• Integrations & APIs: You analyze which systems need to be connected (e.g., CRM, ERP, ticketing) and plan the integration – together with engineering if required.
• Prompt Engineering & Iteration: You develop and optimize prompts, test them with customers, and continuously improve the quality of the results.
• Customer communication & delivery: You are the central point of contact during implementation, manage projects in a structured manner and keep customers closely informed.

What you can expect in the role – and what you can't:
Here's what you can expect:

• Hands-on AI implementations – from idea to go-live
• Close collaboration with customers and active participation in shaping the future
• Configuration, testing, and iterative improvement of solutions
• Working at the interface of technology, product and business
• Early responsibility and direct impact

You can't expect this:

• No ML/Data Science role (no model training)
• Pure management is no substitute for implementation.
• Not a purely developer role without customer contact
• No role without a technical foundation

This is what your week with us could look like

• Monday - Project start: Understanding requirements, defining setup, identifying integrations
• Tuesday - Build agent: Set up knowledge base, write prompts, initial tests
• Wednesday - Iteration: Evaluate feedback, improve answers, integrate new tools
• Thursday - Integration: Check APIs, clarify authentication, coordinate setup with engineering
• Friday - Plan next steps: Create phase 2 concept, present progress

What you bring:

• Technical understanding: Experience with APIs (REST, JSON, Auth, OpenAPI)
• Business systems: Understanding common business systems (CRM, ERP, ticketing)
• AI Basics: Initial practical experience with LLMs, prompting, and AI tools
• Communication skills: Fluent in German and English (at least C1 level) and enjoy interacting with customers.
• Working style: Structured, independent and hands-on
• Initial experience: Initial practical experience in tech, consulting, or customer-oriented roles
• Mindset: Curious, eager to learn and motivated to quickly take on responsibility

Nice-to-have

• Experience with SaaS platforms (e.g., Salesforce, HubSpot, ServiceNow)
• Practical experience in prompt engineering
• Basic knowledge of Python or debugging integrations
• Experience in customer-facing roles

We're not looking for perfect resumes, but for people who want to think proactively, contribute to building projects, and learn alongside us. If you want to shape things, take responsibility, and prefer to take action rather than wait, you're a perfect fit for us.

Why Octonomy?

• Work in one of Europe's most exciting AI companies – with experienced founders and a growing team
• Space to take responsibility and try new things
• Flat hierarchies, clear structures, open communication
• Flexible working models (remote/hybrid)
• And: Here you learn quickly – not because you have to, but because you want to.

For your role, this means:

• Technical responsibility in AI delivery projects: You contribute to ensuring that our platform runs on reliable data – and thus delivers real added value to customers.
• Close collaboration with our technical roles: You will work closely with AI Solution Managers, Engineers and Customer Success – focusing on clean data, stable integrations and smooth implementation.
• Your entry into the go-to-market: In your role, you are part of our go-to-market organization and, together with the Customer Experience Team, ensure that our AI solutions are successfully received by customers.

Let's build the future of work – together. Seriously.
At octonomy, you'll find an environment that values ​​quality, fosters creativity, and delivers real, measurable results. If you're keen to bring AI into practical business applications and grow with us, we look forward to getting to know you.
Send us an informal message or a detailed application – the most important thing is that you're eager to contribute.
octonomy.ai | We grow output. Not headcount.

About Us

octonomy is an AI company based in Cologne, specializing in the development of intelligent AI agents for automating business processes. With its innovative technology, octonomy enables high-quality and rapid automation of support services – from customer inquiries to internal employee and partner requests. The company's mission: to make highly complex support processes easier to automate than ever before.