AI Project Manager / AI Program Manager (m/f/d)

Growth
and future

Our name is synonymous with a remarkable success story, the foundation of which was laid in 2003 with the market entry of our current subsidiary, primacall. Since the establishment of primaholding in 2008, the entire group has experienced rapid growth in all business areas, both economically and structurally. Our success in achieving our ambitious goals is reflected not only in the satisfaction of our customers and the development of primaholding, but also in the continuous expansion of our business areas and the ongoing optimization of internal processes – a commitment we pursue together every single day.

We are therefore all the more delighted that primaholding was selected by the Financial Times as one of the 1,000 fastest-growing companies in Europe as part of the "FT 1000" campaign. We are also very proud that voxpark has once again received the TOP JOB Award as one of the best employers in the German SME sector.

Achieving great things together

As a dynamic and forward-thinking company, we know that today's motivated individuals are tomorrow's best employees. That's why we support all talented individuals as early as possible with personalized development programs, giving everyone the opportunity to contribute their best, regardless of age or background.

If you're looking to develop both personally and professionally and take on challenging tasks, primaholding is the perfect place for you! In addition to supporting and fostering the individual skills of each employee, employee satisfaction is also a top priority for us. A pleasant working atmosphere and motivated employees are among the most important factors for the long-term success and significant growth of the group across all business areas. To maintain this standard, we continuously optimize primaholding as an employer through feedback and are always open to new suggestions, requests, praise, and criticism from our employees. We are particularly proud that this philosophy is also reflected on independent review platforms like kununu. We are pleased that our group is thus an attractive workplace not only for current employees but also for job seekers.

As an AI Project Manager (m/f/d), you will be responsible for the structured identification, prioritization, and implementation of AI use cases across all departments. You will act as a central interface between business, IT, and management, ensuring transparency, manageability, and sustainable business value, and driving AI initiatives along the entire end-to-end process – from concept to scaling. This role is not operationally developmental, but rather focused on management, coordination, and governance . Specifically, you will be responsible for the following tasks:

Strategy & Use ‑ Case ‑ Management

• Central coordination of all AI-related activities across departments
• Structured analysis of existing processes as well as identification, evaluation and prioritization of AI use cases based on business value, effort, data availability and regulatory requirements.
• Development and maintenance of a transparent AI use case pipeline including decision-making and prioritization logic.

Stakeholder and interface management

• Conception, moderation and follow-up of workshops and decision-making formats (use case identification, requirements gathering, prioritization)
• Translation between professional requirements and technical possibilities
• Close collaboration with IT, specialist departments, data protection, compliance and external partners

Project & Program Control

• Holistic planning and management of AI projects from the idea phase through conception and implementation to scaling.
• Ensuring quality, economic impact and sustainable integration into existing processes

• Cost and budget monitoring
• Definition, tracking and reporting of suitable KPIs for measuring the success of AI initiatives

Technology & Integration

• Support in the selection, implementation and integration of suitable AI tools, platforms and cloud solutions.
• Evaluation of technical architectures with regard to scalability, security and governance
• Supporting specialist departments in realistically understanding the opportunities and limitations of AI

Governance & Compliance

• Consideration of legal and organizational requirements (e.g. GDPR, AI governance, EU AI Act awareness)
• Ensuring a transparent and responsible use of AI systems

• Completed studies, e.g. in computer science, business informatics, (applied) data science, (applied) artificial intelligence (AI), computer science, systems engineering, mathematics, statistics or comparable qualification
• Several years of experience in project or program management, ideally in the field of digitalization, automation or AI.
• Solid knowledge in the field of artificial intelligence (e.g., machine learning, NLP, generative AI) as well as understanding of common tools and frameworks (e.g., Python, TensorFlow, PyTorch)
• Practical experience in the use of AI tools such as ChatGPT, Claude or similar, as well as BPM software (e.g., Camunda, CIB Seven)
• Safe handling of complex data and process structures
• Structured, analytical and results-oriented work style
• Strong ability to moderate interdisciplinary stakeholders
• High communication and translation skills between business and technology
• Independent working style with a clear governance and implementation focus
• Very good German and English skills