Werkstudent Customer Support & Data Analytics Industriegasturbine (all genders)

Big tasks

• Active support of the Customer Account Management team in managing current engine maintenance projects for the GE LM2500 and LM6000 aeroderivative industrial gas turbines.
• Operational handling of customer inquiries regarding engine parts, shop visit costs, and field service deployments
• Preparation, structuring and implementation of data analyses and evaluations for data-driven decision-making by top management.
• Support in developing and implementing strategic initiatives to increase project success in the long term.
• Preparation and follow-up of cost estimates, invoices, warranty claims, as well as support with material shipping and storage.
• Preparation of customer presentations, management reports and decision-making documents
• Assisting in the analysis of project costs and performance data to support commercial decisions
• Independent handling and coordination of cross-functional projects with a focus on process improvements
• Preparation and organization of meetings, workshops, and follow-up on customer orders

Ideal conditions

• Currently enrolled in a degree program in Industrial Engineering, Business Informatics, Business Administration, Aerospace Engineering, or a comparable field.
• Enthusiasm for engine technology and international project management
• Prior experience in project management, controlling, reporting and data analysis is an advantage.
• Excellent knowledge of MS Office, especially Excel and PowerPoint
• Knowledge of VBA, Power BI, Python or similar analysis tools is a plus.
• Good German and English skills
• Structured, independent and solution-oriented work style
• High level of initiative, reliability and sense of responsibility
• Strong communication skills, teamwork skills, and enjoyment in dealing with internal and external stakeholders.

Excellent environment

• Practical insights into the aviation industry and jobs with responsibility
• Strong team cohesion, partly through our student network and various events.
• Individual support through mentoring and dedicated contact persons
• Flexible working hours and the possibility of mobile working (depending on the area of ​​work)
• Delicious and varied dishes in our company cafeteria
• EGYM Wellpass and opportunity to participate in local running events