Business Transformation Architect "Agentic-AI & Simulation" (d/m/w/x)

We put Mercedes-Benz Cars on the road – with enthusiasm and passion!

Mercedes-Benz Sales & Customer Experience (SC) encompasses the Sales, After-Sales, Marketing and Product Management functions of Mercedes-Benz Cars and is responsible for the development of the global sales organization.

Our goal is the successful and future-proof development of global sales for Mercedes-Benz Cars, maximum customer satisfaction, and the continuous expansion of our brands' success. Ensuring our customers' enthusiasm is a comprehensive, lifelong commitment, driven by the desire to deliver the best or nothing at all.

If you are motivated to contribute to these exciting and diverse topics, if you value a collegial and team-oriented environment, and if you enjoy actively shaping challenges – then we look forward to receiving your application!

Our “Planning, Allocation and Capacity Management” team is responsible for central sales and production planning applications at Mercedes-Benz and actively shapes the transformation towards integrated, data-driven corporate management.

We work in cross-functional, agile product teams, closely integrated with business, IT, and international partners. Our goal: to develop an integrated optimization model that intelligently combines sales and production planning and enables end-to-end decisions.

Your role

As a Business Transformation Architect (Agentic-AI & Simulation), you will design the overarching transformation towards an AI-driven organization – both at the development and application levels.

They define the strategic direction for the use of AI in the program, develop the necessary organizational and methodological frameworks, and, together with stakeholders, ART delivery teams, and external partners, lead the implementation of the strategy.

What to expect

• Key role in one of the central transformation initiatives towards AI-driven corporate management

• High degree of creative freedom in a strategically relevant and visible environment

• Close collaboration with top management, product teams and international partners

• Working on innovative topics such as agentic AI, simulation and scalable AI governance

• Direct influence on the organizational and technological future of planning at Mercedes-Benz

Your tasks

• AI Strategy & Transformation

• Definition and further development of a comprehensive AI strategy for agentic AI and simulation in the program context

• Derivation of clear target images for the use of AI in development, planning and decision-making processes.

• Ensuring alignment between business goals, technology roadmaps, and operational implementation

• Organisational & Methodical Framework

• Building and establishing a scalable organizational framework for the use of AI

• Development of methodological guidelines (e.g., governance, operating models, best practices) for agent-based solutions

• Defining clear roles, responsibilities, and decision-making processes in the AI ​​context

• Transformation Enablement & Delivery Integration

• Defining concrete transformation steps together with ART delivery teams and external partners

• Supporting the implementation of strategic initiatives into operational product development

• Ensuring a consistent and scalable integration of AI into existing processes and systems

• Stakeholder Alignment & Change Management

• Close collaboration with top management, specialist departments, IT and external partners to ensure the secure implementation of the transformation.

• Moderation of decision-making processes and building a shared understanding of AI-driven changes

• Promoting acceptance and enablement of the organization in dealing with AI and simulation

• Governance, Scaling & Impact

• Establishing governance structures for the responsible use of AI

• Ensuring scalability, sustainability, and measurable business impact of the transformation

• Monitoring and continuous development of the transformation initiatives

Ideally, you should bring the following:

• Completed studies in the field of economics, computer science, engineering or comparable

• Several years of experience in transformation, strategy development, or building data- and AI-driven organizations

Strategic & Methodological Expertise

• Proven experience in defining and implementing transformation strategies

• A sound understanding of organizational design, operating models, and governance structures.

• Experience in building scalable frameworks for complex programs

• Practical work experience (e.g., concrete use cases or project results in the AI/simulation environment) is advantageous.

AI & Technology Understanding

• A good understanding of modern AI technologies, especially in the context of agentic AI, simulation, and data-driven applications.

• Ability to translate technological concepts into actionable strategic and organizational approaches

• Experience at the interface between business, IT and data/AI is an advantage.

Working methods & mindset

• Strategic thinking paired with a strong focus on implementation

• Experience in agile transformation environments (e.g., SAFe, large programs/ART structures)

• Excellent communication and moderation skills at all hierarchical levels

Languages

• Fluent German and English skills

Additional Information:

This is a permanent position.

We look forward to receiving your online application, including your CV, cover letter, and certificates. Please remember to mark your documents as "relevant to this application" in the online form and note the maximum file size of 5 MB.

Severely disabled applicants and those with equivalent status are very welcome! The representative for severely disabled employees (sbv-zentrale@mercedes-benz.com) will be happy to support you in the application process.

HR Services will gladly assist you with any questions regarding the application process. You can reach us by email at myhrservice@mercedes-benz.com or by phone at +49 711 17-99000 (Mon-Fri 10:00-12:00 & 13:00-15:00).