Customer Success Data Manager / Data Entry Clerk for Investment Funds (m/f/d) Part-time

ISS FWW is the leading German fund data provider and has been part of the ISS STOXX since 2019.

Using data from the FWW fund database, FWW fund advisors and investors are supported in making informed investment decisions.

We are immediately seeking a Customer Success Manager - Data Solutions (m/f/d) on a part-time basis to expand our team in Haar near Munich.

You will assist our clients in transmitting fund data from the fund management company to ISS FWW in standardized formats. This requires written and telephone communication with our clients. You will also be responsible for coordinating and monitoring the maintenance of data and documents related to investment funds.

Your profile:

• Precise, independent and reliable work ethic with high quality standards

• Open, communicative manner

• Teamwork skills

• Logical, customer-oriented and solution-oriented thinking

• Basic technical understanding

• Experience in customer service / after-sales

• Interest in building and maintaining long-term customer relationships

• Quick comprehension and high self-motivation

• German and English, both spoken and written.

We offer:

• A dynamic and motivated team

• A professional and exciting work environment with an open corporate culture.

#LI-TG1 #FWW #ENTRYLEVEL

What You Can Expect from Us

Our people are the moving force behind our work. We are committed to building a culture that values diverse skills, perspectives, and experiences. If you have the skills, passion, and drive to help us bring clarity and transparency to capital markets, we want to work with you.

Together, we can grow your career in an environment that fuels creativity, drives innovation, and has real impact.

About ISS STOXX

ISS STOXX delivers world-class research, data, and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices, corporate governance, sustainability, cyber risk, and fund intelligence, giving clients the tools they need to uncover opportunities, manage risks, and navigate evolving regulations. We are made up of 4,000 professionals operating across 20 countries and serving approximately 5,000 clients, including many of the world’s leading institutional investors. Our scale and reach give us deep market knowledge, while our innovative methodologies allow us to offer our clients tailored insights that drive impact and success.

ISS FWW is the leading German fund data disseminator and fund data distributor helping investment fund advisors and investors make thoughtful investment decisions through the provision of transparent, up-to-date, and correct fund information across 1,500 data records on more than 40,000 investment fund share classes.

Visit our website: https://www.iss-stoxx.com/

View additional open roles: https://www.iss-stoxx.com/about/careers/

ISS STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.