Job Description
Your tasks
- As a CRM Data Analyst, you work in the field of Business Intelligence at the interface between business, data engineering, and product development.
- You ensure that CRM-relevant data, target group logics, and campaign use cases are professionally defined, technically feasible, and analytically usable.
- You translate requirements from the private customer sector into clear, prioritized, and actionable data requirements for CRM, sales, and campaign use cases.
- You will develop technical rules, segmentation logics, derivation criteria, and data quality requirements for target groups, customer data, and CRM processes.
- You will analyze internal and external data sources, assess their suitability, and specify requirements for integration into our Cloud Data Platform.
- You will act as a sparring partner for our product owners and specialist departments, moderate workshops to clarify the project requirements, and support the implementation from the initial requirement to the tested data artifact.
- You investigate incidents and anomalies in the CRM database and drive the technical clarification forward together with our data engineers and other second-line experts.
Your profile
- You have a degree in (business) informatics, economics or a comparable quantitative field of study and already bring relevant professional experience as a data or business analyst.
- You have sound experience in requirements management and can systematically record, analyze, prioritize, and translate complex technical questions into reliable data requirements.
- You have very good knowledge of SQL, Python, Git and a common BI tool (e.g. AWS Quick Sight, Power BI).
- You are familiar with modern data platforms and data modeling, and you are proficient in using Jira and Confluence.
- You communicate confidently with technical and professional stakeholders and have very good German skills at least at C1 level as well as good English skills.
DKB stands for diversity and equal opportunities. No matter where you come from, how old you are, your gender, gender identity, sexual orientation or religion, or whether you have a disability or not – we look forward to receiving your application!
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Attractive remuneration
(according to collective agreement or
outside of collective agreement)
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Flexible and mobile
working – also temporarily
in other EU countries
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You have the choice:
Benefits Pass, job ticket
or job bike
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Modern technical
equipment and tool
stack
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Individual qualification
opportunities
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Informal culture and no
dress code
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External
employee
counselling
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Offers for
staying healthy
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Additional extras such as
company pension scheme
and insurance coverage
Chapter Lead,
axel.zimmermann@dkb.de,
Deutsche Kreditbank AG
Many banks don't even know what they actually stand for... ...we do! Ever since we were founded in 1990 as Deutsche Kreditbank, we have stood for our name. Loans for Germany. For everything a person needs to live. Our claim: to be a #money improver. Risky investment banking has never been an option for us. And never will be. We are already making a significant contribution to the Sustainable Development Goals of the UN with EUR 66 billion (= approx. 79% of our loan portfolio). More than 5 million customers trust in our services and are happy to recommend us. Because our 4,900 employees not only talk about challenges such as affordable housing, clean energy, educational diversity, livable communities and comprehensive medical care and nursing, but also tackle things and make them better. As a result, we are one of the TOP 20 banks in Germany, are market leaders in many of our sectors and are "industry leaders" in the sustainability ranking among commercial, state and regional banks. Industry and banking specialists work together in our teams to ensure we understand the needs of our business clients. With local expertise, we develop specific solutions and support you at your location with payment transactions, investments and financing issues. Our promise: We only offer services that we believe in ourselves. DKB. The bank may. Imprint: http://www.dkb.de/info/impressum/ State and regional banks "industry leaders". Industry and banking specialists work together in our teams to ensure we understand the needs of our business clients. With local expertise, we develop specific solutions and support you at your location with payment transactions, investments and financing issues. Our promise: We only offer services that we believe in ourselves. DKB. The bank may. Imprint: http://www.dkb.de/info/impressum/ State and regional banks "industry leaders". Industry and banking specialists work together in our teams to ensure we understand the needs of our business clients. With local expertise, we develop specific solutions and support you at your location with payment transactions, investments and financing issues. Our promise: We only offer services that we believe in ourselves. DKB. The bank may. Imprint: http://www.dkb.de/info/impressum/ Our promise: We only offer services that we believe in ourselves. DKB. The bank may. Imprint: http://www.dkb.de/info/impressum/ Our promise: We only offer services that we believe in ourselves. DKB. The bank may. Imprint: http://www.dkb.de/info/impressum/